What type of information do we collect?

​

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name and email); comments, feedback, product reviews, recommendations, and personal profile.

​

How do we collect information?

​

​When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

​

Why do we collect such personal information?

​

We collect such Non-personal and Personal Information for the following purposes:

​

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

​

How do we store, use, share and disclose your site visitors' personal information?

​

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

Your data may also be securely stored in other platforms including Typeform, an online form tool and Hubspot, a CRM platform.

​

How do we communicate with site visitors?

​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.​

​

How do we use cookies are other tracking tools?

​

A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. In general, cookies allow a website to recognise a user’s computer.

​

The most important thing to know about cookies placed by Savanna is that they make our website a bit more user-friendly, for example, by remembering site preferences and language settings.

​

Why do we use cookies?

​

We use these cookies and other similar technologies for a number of purposes, including where relevant:

​

• Keeping you signed in

• Keeping your preferences

• To provide you with the service you chose to receive from us

• Understanding how you use our website

• To monitor and analyse the performance, operation, and effectiveness in order to improve your experience

• To understand and improve the impact of our marketing campaigns

• For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks

​

Cookies that are used by savanna.studio should be divided into two types:

​

• “First-party Cookies” -  Cookies that are placed by Savanna

• “Third-party Cookies” - Cookies that are placed and used by third-party companies which are our partners

​

It is important to note that savanna.studio cannot access third-party cookies; nor can other third-party organisations access the data in the cookies we use on our website. Savanna doesn't allow third-parties to use the cookies for any purpose other than those described in the next sections.

​

Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:

​

1. Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser

2. Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie

​

The cookies used on our website fall into one of four categories: 

​

1. Essential Cookies let you move around the website and use essential features like secure and private areas.

2. Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.

3. Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).

4. Marketing cookies are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users.

 

How can site visitors withdraw their consent?

 

If you don’t want us to process your data anymore, please contact us at hello@smarterworking.io

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@smarterworking.io​​​